---
title: How Do I Control Which Shipping Methods Are Available to My Clients?
description: When selling products in your gallery store, the available shipping methods depend on your setup.
---

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# How Do I Control Which Shipping Methods Are Available to My Clients?

When selling products in your **gallery store**, the available **shipping methods** depend on your **setup**—whether you:

- Use **direct lab shipping**
- Offer **free shipping**
- Provide **local pickup**
- **Self-fulfill** orders

Below is a breakdown of each shipping option in **Pass**.

### **Lab-Offered Shipping Methods**

If you're using a **professional lab** for order fulfillment, the shipping methods are set by the **lab**.

- You can see **available shipping methods** for each lab **here**.
- Compare **shipping costs** for different labs **here**.

### **Free Shipping**

#### **Option 1: Automatic Free Shipping in the Shop**

**![](https://servicehub.passgallery.com/hs-fs/hubfs/image-png-Feb-08-2025-05-06-48-3750-PM.png?width=688&height=255&name=image-png-Feb-08-2025-05-06-48-3750-PM.png)**

- You can offer **free shipping** on **all** or **specific** products.
- The shipping cost is covered **by you**.

#### **Option 2: Free Shipping Coupon**

**![](https://servicehub.passgallery.com/hs-fs/hubfs/image-png-Feb-08-2025-05-15-01-8066-PM.png?width=688&height=280&name=image-png-Feb-08-2025-05-15-01-8066-PM.png)**

- Free shipping **encourages** clients to place larger orders!
- Use a **General Coupon App** to offer **free shipping** for orders over a certain amount.
- *Important:* Free shipping applies to **ground shipping only**—if a client **upgrades** shipping, they must **cover the full cost**.
- You can also include **free shipping** in a **store sale** using **Marketing Apps**.  
  ![](https://servicehub.passgallery.com/hs-fs/hubfs/image-png-Feb-08-2025-05-26-27-1038-PM.png?width=688&height=267&name=image-png-Feb-08-2025-05-26-27-1038-PM.png)

### **Local Pickup**

Great for **local clients** who want to pick up their orders instead of paying for shipping.

- You can enable **Local Pickup** in **each price list**.
- Customize **pickup options** for **specific galleries**.
- Once set, you can **mark orders as ready for pickup**.  
  ![](https://servicehub.passgallery.com/hs-fs/hubfs/image-png-Feb-08-2025-05-40-33-2300-PM.png?width=688&height=324&name=image-png-Feb-08-2025-05-40-33-2300-PM.png)

### **Ship to Yourself First**

Want to **review** or **customize** orders before your clients receive them?

- **Ship to Me First** lets you **receive** the order first.
- You’ll be responsible for **re-shipping** it to your client.
- Enable this in:  
  **Dashboard → Store Pricing → Select a Product → Edit Price**.  
  ![](https://servicehub.passgallery.com/hs-fs/hubfs/image-png-Feb-08-2025-05-45-03-1143-PM.png?width=688&height=242&name=image-png-Feb-08-2025-05-45-03-1143-PM.png)

### **Self-Fulfilling Orders**

If you prefer **complete control** over **printing & shipping**, you can **self-fulfill orders**:

✔️ Choose your **own shipping carrier**.  
✔️ Set **custom shipping rates**.  
✔️ Package & **send orders yourself**.

- Enable self-fulfillment in:  
  **Dashboard → Settings → Store Settings → Setup under Self Fulfill Shipping**.  
  ![](https://servicehub.passgallery.com/hs-fs/hubfs/image-png-Feb-08-2025-05-55-32-6832-PM.png?width=688&height=285&name=image-png-Feb-08-2025-05-55-32-6832-PM.png)

### **Client Choices During Checkout**

When placing an order, **clients** can **select** their preferred **shipping method** at checkout—if **multiple options** are available.

![](https://servicehub.passgallery.com/hs-fs/hubfs/image-png-Feb-08-2025-06-06-24-0726-PM.png?width=688&height=429&name=image-png-Feb-08-2025-06-06-24-0726-PM.png)

 

By tailoring **your shipping setup**, you can balance **convenience for clients** while ensuring a **workflow that works best for you**! 🚀

 

If you have any questions or need any additional information, please email *[help@passgallery.com](mailto:help@passgallery.com)*

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