---
title: How to Download Your Galleries.
description: How to Download Your Galleries.
---

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1. [Knowledge Base](https://servicehub.passgallery.com/?hsLang=en)
2. [General](https://servicehub.passgallery.com/general?hsLang=en)

# How to Download Your Galleries.

 There is currently no bulk download option for your entire Pass account, so galleries need to be downloaded individually.

 

### **1. Navigate to your Galleries**

From your Pass dashboard, select **Galleries** from the left-hand menu.![](https://servicehub.passgallery.com/hs-fs/hubfs/undefined-Aug-22-2026-01-18-46-6324-AM.png?width=670&height=503&name=undefined-Aug-22-2026-01-18-46-6324-AM.png)

### **2. Open the gallery you want to download**

Find the gallery you want to save and click on the gallery to open it.

Once you are inside the gallery, select Photos from the menu on the left.

You will see the collections and images contained within that gallery.

**![](https://servicehub.passgallery.com/hs-fs/hubfs/undefined-Aug-22-2026-01-18-47-0908-AM.png?width=670&height=439&name=undefined-Aug-22-2026-01-18-47-0908-AM.png)**

### **3. Select the photos you want to download**

To select a collection, click the three-dot menu (...) underneath the collection name and choose Select Collection.

If your gallery contains more than one collection, make sure you select all of the images you want to download.

Once photos have been selected, Pass will display the number of selected items at the top of the page.

You can also use Select All at the top of the page to select all available images in the gallery.

**![](https://servicehub.passgallery.com/hs-fs/hubfs/undefined-Aug-22-2026-01-18-47-8728-AM.png?width=670&height=303&name=undefined-Aug-22-2026-01-18-47-8728-AM.png)**

### **4. Choose Download**

With your images selected:

1. Select Share photos at the top of the page.
2. Choose Download from the dropdown menu.

**![](https://servicehub.passgallery.com/hs-fs/hubfs/undefined-Aug-22-2026-01-18-48-3715-AM.png?width=670&height=303&name=undefined-Aug-22-2026-01-18-48-3715-AM.png)**

### **5. Download the ZIP file**

Pass will open a Download Photos window.

Select the photos.zip link to download the available high-resolution images.

If you would prefer web-size versions instead, use the separate Download link beside Prefer Web-Size photos?

**![](https://servicehub.passgallery.com/hs-fs/hubfs/undefined-Aug-22-2026-01-18-47-4014-AM.png?width=670&height=427&name=undefined-Aug-22-2026-01-18-47-4014-AM.png)**

**Important for older galleries**

High-resolution photos are available for immediate download during the first year. For galleries older than one year, the original files must first be unarchived, which can take approximately **2–15 hours**. You’ll receive an email notification as soon as the gallery is ready for download.

### **6. Rename the downloaded file**

Your gallery will download with a generic filename such as **photos.zip** rather than the name of the gallery.

As soon as the download finishes, rename the ZIP file so that you can identify it later.

For example:

**Instead of:** photos.zip  
**Rename it to:** Millers-Wedding-2025.zip

If you are downloading multiple galleries, rename each ZIP file as you go to avoid having several files with the same default name.

### **7. Check your download before moving on**

Before moving to the next gallery, confirm that:

- The ZIP file finished downloading successfully.
- You can open the downloaded file.
- The images you expected to download are present.
- You have renamed the file with the gallery name.
- You have saved it somewhere secure.

Repeat these steps for any additional galleries you want to download.

 

**Reminder to Photographer:** If you have a manageable number of active galleries, you can use Gallery Expiration Automation to notify clients that you’re closing your account and provide a deadline for downloading their images.

Please remember that client downloads should not replace your own archive. If you need to retain any galleries or images for your business records, be sure to download and securely store them before closing your account.

For additional information and setup instructions, see**[How to Create and Use the Gallery Expiration App](https://servicehub.passgallery.com/how-to-create-and-use-the-gallery-expiration-app?hsLang=en).**

 

**Important**: If a gallery fails to download, note the gallery name and contact Pass Support at help@passgallery.com. A single missing high-resolution image or file error can prevent the entire gallery from downloading

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