---
title: How Do I Receive a BCC Copy of Emails Sent by Automations?
description: You can receive a BCC copy of emails (without clickable links) sent via Sales & Automation apps.
---

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# How Do I Receive a BCC Copy of Emails Sent by Automations?

## You can receive a BCC copy of emails (without clickable links) sent via Sales & Automation apps.

This feature is helpful for photographers who want to review general campaigns, such as holiday promotions, or monitor emails sent to specific clients through tools like the **Simple Sales Campaign**. Below, we’ll explain how to enable BCC copies, when you'll receive them, and other key details.

### **Enable BCC Copy**

1. **Access the App Editor**:
   
     - Open the app you’re using, and click on its **Email Send Settings** (often found under the Emails section).  
       ![](https://servicehub.passgallery.com/hs-fs/hubfs/image-png-Jan-19-2025-01-05-24-8719-AM.png?width=688&height=242&name=image-png-Jan-19-2025-01-05-24-8719-AM.png)
2. **Activate the BCC Option**:
   
     - Check the box to receive a BCC copy of the first email from each batch, then click **Apply**.  
       ![](https://servicehub.passgallery.com/hs-fs/hubfs/image-png-Jan-19-2025-01-06-01-9174-AM.png?width=688&height=250&name=image-png-Jan-19-2025-01-06-01-9174-AM.png)

**Important**:

- If you don’t see this option in the app, you may need to duplicate the app to create an updated version.
- Some apps may not support the BCC option.

### **Types of Emails and BCC Copies**

#### **Announcement and Reminder Emails**

- You will receive a BCC copy of **Announcement Emails** and any **Reminder Emails** for every email section where the BCC option is enabled.  
  ![](https://servicehub.passgallery.com/hs-fs/hubfs/image-png-Jan-19-2025-01-09-16-3530-AM.png?width=688&height=242&name=image-png-Jan-19-2025-01-09-16-3530-AM.png)
- **Note**: If a client has already redeemed a discount or completed the relevant action, they won’t receive a reminder email, and you won’t get a BCC copy for that email either.

#### **Email Batches**

An email batch refers to a single instance of email distribution:

- **Individual Emails**: For apps like **Early Bird** or **Abandoned Cart**, where emails are sent based on individual client actions, you will receive a BCC for each client’s email.
- **Group Emails**: For apps like **Holiday Campaigns**, **Gallery Expiration**, or **Anniversary Gift**, where emails are sent to a group of recipients, you will receive one BCC copy for the entire batch.

### **Email Timing**

#### **Email Send Settings**

- You can adjust the **Email Send Settings** in the app to choose when emails are sent: 
    - **Earliest Possible Time**: Emails are sent as soon as the conditions are met.
    - **Optimized Schedule**: Emails are sent at the best time for client engagement.  
      ![](https://servicehub.passgallery.com/hs-fs/hubfs/image-png-Jan-19-2025-01-10-28-4963-AM.png?width=688&height=280&name=image-png-Jan-19-2025-01-10-28-4963-AM.png)

#### **Campaign Start and Client Actions**

- The timing of the emails depends on: 
    - **Campaign Start Date**: You can set the start date when assigning the app.
    - **Client Actions**: In some apps, such as **Abandoned Cart**, emails are triggered based on the client’s activity (e.g., leaving items in their cart).  
      ![](https://servicehub.passgallery.com/hs-fs/hubfs/image-png-Jan-19-2025-01-13-56-2300-AM.png?width=688&height=314&name=image-png-Jan-19-2025-01-13-56-2300-AM.png)

### **Automation-App Start**

When assigning an app to a gallery, you may be able to set an **Automation-App Start** date and time. This allows you to schedule campaigns in advance.

![](https://servicehub.passgallery.com/hs-fs/hubfs/image-png-Jan-19-2025-01-18-23-0204-AM.png?width=688&height=260&name=image-png-Jan-19-2025-01-18-23-0204-AM.png)

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