You can set an expiration date for your Client Galleries to automatically change their status to Offline after a certain period. While the gallery will still be stored in your account, it will no longer be accessible to clients.
This guide will show you how to:- Manually set an expiration date
- Use the Gallery Expiration App
- Work with Marketing Automation Apps
Setting Expiration in the Gallery Setup Tab
1️⃣ Go to the Settings tab in your gallery and check the "Expire Gallery" box.
2️⃣ Choose an expiration date and time.
Note: Expiration times may have a delay of up to 20 minutes.
3️⃣ Your expiration date will now appear in the Gallery Setup tab. You can adjust it at any time through the Settings button.
4️⃣ Expiration emails will be sent to the Main Client 7 days, 4 days, and 1 day before expiration. After expiration, a "Project Expired" email will be sent.
- These emails can be customized in Settings > Email Packages.
Important: If a Marketing Automation App is active, its expiration emails will replace the system expiration emails.
5️⃣ Reactivating an expired gallery:
- If the gallery has already expired, updating the expiration date won't automatically put it back online. You must manually switch it back to Online in the Gallery Setup tab.
Setting Expiration with the Gallery Expiration App
The Gallery Expiration App lets you:
✅ Set an expiration date
✅ Run a sale before expiration using banners & emails
How it Works:
- If you've already set an expiration date in the Gallery Setup tab, the app will use it.
- If you haven't set a date, the app will automatically set one.
Expiration & Marketing Automation Apps
Several Marketing Automation Apps also support expiration, including:
✔ Existing Gallery Backup App
✔ Gallery Expiration App
✔ Gallery to Backup System
Like with the Gallery Expiration App, if you've already set an expiration date in the Gallery Setup tab, these apps will follow it. If you haven't, they will automatically set one.
Note: It can take up to 20 minutes for the gallery to turn Offline after the expiration time.
If you have any questions or need any additional information, please email help@passgallery.com