What Happens to My Store Prices when My Print Lab Changes its Cost Price?

Occasionally, partnered print labs may adjust their pricing within Pass. You have control over how these cost changes impact your store prices by setting your Price Change Policy.

 By default, the system will maintain your original dollar markup for all items, including tiered pricing. This means that if a lab increases its cost price, your store price will automatically adjust to preserve your markup in dollars (though the percentage markup may decrease). Alternatively, you can adjust your Price Change Policy to maintain the same percentage markup or do nothing.

Changing the Price Change Policy

1. Access Settings:
   Navigate to Settings from your Main Dashboard.

   

2. Set Policy Preferences:
   Under the Store Settings tab, locate the Price Change Policy dropdown menu. You can set different policies for Client Galleries and Art Galleries.

   

3. Choose a Price Adjustment Method:

   • Update prices to keep % markup:
     When cost prices increase, store prices will adjust to maintain your original percentage markup. This raises both your store price and profit amount - Pass's recommended option. We recommend a 200% markup in your store. 
   • Update prices to keep $ markup (default):
     When cost prices increase, store prices will adjust to maintain your original dollar markup. Your profit amount remains the same, but your percentage markup will decrease. This setting is important to consider when planning marketing campaigns and automation.
     

4. Optional Safeguard:
   Check the box to prevent product prices from being updated if the new price would be lower than your existing price.

   

Seeing Affected Prices

Pass will notify you of upcoming price changes through a campaign and by marking the affected prices in red within your system.

Note: If you manually update prices, they will still follow your Price Change Policy on the scheduled change date unless you set the policy to Do Nothing.

For precise control over your pricing, review and adjust your Price Change Policy settings as needed.